AP
Atini P
1 reviews | Active since Oct 2023
08 Sept 2024, 11:20
Complaint
Good day
I have been harassed by phone calls from MBD since August this year, stating that I'm owing a Vodacom account that I know nothing about. I told them I've never used a Vodacom account /opened a contract with Vodacom. Today I was checking my credit profile on clear score, found out that they have added the "account" on my profile and it says I opened the account in April this year of which I didn't. Please assist in what can I do because I'm not going pay any to Vodacom, I want them to remove that account or my credit profile
Thank you
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Sept 2024, 21:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
