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abubaker D
1 reviews | Active since Sept 2016
13 Mar 2022, 14:48
Complaint
Vodacom sales broker approached us, selling Fibre. Gave us a interim rooter with a 250gig free of charge(supposedly). 3 months later vodacom blocks our contract numbers and says we owe them 3 months Fibre service money. We never received Fibre from them up till today, called and spoke to numerous consultants, they admit someone is cheating me but claimed they cannot fix it, and vodacom wants their money. Can someone please advice
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Vodacom's replyOfficial
13 Mar 2022, 20:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2022, 20:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team