JB
Jacques B

1 reviews | Active since Sept 2020

02 Aug 2025, 16:10

Complaint

I have i new contract with vodacom not even a month old yet they already debited my account for over a R1000 every time they debit my account for more money then agreed on like prodata was supposed too R303 where it was far over R400 then they phoned me and said they will put back in my account R98 never happened they my next debit was supposed to be R450 where it was debited for R599 so they told me if not happy I can cancel with in 30days where they now refuse me too cancel where we not past the 30 days cancelation period what the f.... is this????

0
Replies (1)
Vodacom
Vodacom's reply03 Aug 2025, 09:39
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team