MB
Mary-zett Burger
1 reviews | Active since Mar 2021
06 Mar 2021, 20:15
Complaint
I have 3 contracts with Vodacom and pay my account every month. I told them they must deduct the account at the end of every month. February they felt like deducting the money the 26 @ there was no money in my account. Now they tell me I must pay twice the amount because they coudnt get their money the 26. Im struggling with vodacom for.2 years now. Their service is poor.
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Vodacom's replyOfficial
07 Mar 2021, 10:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2021, 10:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team