SS
Simnikiwe S

1 reviews | Active since Feb 2022

15 Feb 2022, 14:43

COMPLAINT

I have never had such a terrible service from any cellphone network like I am having right now.

What irritates me the worse is the attitude of Vodacom's consultants.

I have ported my number from MTN on Saturday the 12 of February and since then my no one can reach me due to "my number not being registered to the network"!!!!

I am super irritated right now.

Yesterday when I phoned in I was told it was going to take 24 to 30 hours to fix my line, but now I am told that it take about 72 hours for my line to be working again!! REALLY NOW????

What am I supposed to use while my number is not registered. What more can I do to be on Vodacom??

I refuse to change my number due to Vodacom's incompetency!!!

I need my number working asap, please

0
Replies (1)
Vodacom
Vodacom's reply15 Feb 2022, 19:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team