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zwelethu T

1 reviews | Active since Oct 2014

31 Mar 2022, 17:33

Complaint

Good SIr or madam

I am unsatisfied consumer by the way I have being treated in the number one telecommunication company is RSA reason because my number *** doesn't wanna work for the second time in 3 days at first I did called customer care number and I was told my number was being admin locked and was told to called a forensic department to be unlocked and I did so it was unlocked without no explanation of my number being suspended and today my number was locked again and I heard to call again to query about that again and the consultant couldn't not help n she was rude n said she couldn't not gave me forensic department number to query about number what causing it to be suspended cause this thing is fustrating as a consumer cause I have being using my number for personal things and my name is RB twala and the number is suspended is ***

0
Replies (1)
Vodacom
Vodacom's reply01 Apr 2022, 07:16
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team