Complaint

<p>I have recently upgraded my Vodacom contract to the Red Select packages through the upgrade Dep/ online Dep</p> <p>Unfortunately I cannot recall the lady’s name that assisted me we discussed every thing</p> <p>That the packet/parcel will include with was the following My S8, S8 kit (Charger and cover) plus a super rugby Lion jersey. She confirmed and when the confirmation dep called me the lady confirmed that my parcel/ Packages will contain the kid and the rugby jersey</p> <p>On receiving my parcel on Wednesday from Ram courier witch also was a struggle. But was assisted promptly.</p> <p> In the box was only the S8 no kit no jersy I was very upset immediately called the online call centre,</p> <p>Where I was assisted by Solly Ref nr for the call 1/ ********** 3213 Time 16:43 How said that someone from the confirmation Dep will call me. By 12:23 on the 04/05 I have received no call First I spoke to Taren who did not help and transfer me to Kim who transfer me to Josef who was also unable to help. I even went to the Vodacom shop in cresta mall and was not assisted.</p> <p>And it is now 13:20 on the 5/5 and as jet no call from Vodacom</p> <p>I am highly upset for it is also the second upgrade I did where I am experiencing problems with Vodacom.</p> <p>So the it is for the second time that I am posting my disappointment on Hello Peter.</p> <p>And e-mailing your CR Department.</p> <p> </p>