ME
Maxine E

1 reviews | Active since Jan 2015

19 Apr 2017, 15:27

COMPLAINT

<p>Please Note: I will make a review everyday until my matter is dealt with. </p> <p> </p> <p>I have been attempting to resolve an issue with a contract being opened without my consent since late last year! I have called numerous times, last week I was on the phone for almost an hour, and still nothing has been done. </p> <p> </p> <p>How many times must I submit an affidavit and my ID??? Via email. Via FAX. </p> <p> </p> <p>At this point, as each contract comes to an end I will close them. I have had enough! </p> <p> </p> <p>This better be dealt with ASAP. </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply19 Apr 2017, 15:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

ME
Maxine E's update19 Apr 2017, 15:49
Reviewer Update

I don't want automatic response nonsense. Fix this.