complaint
<p>I cancelled my contract and requested for my number to moved over to prepaid one and half months ago and was advised that i will be down on the 31st 12:00am to the 1st 12:00am which is 24 hours. To date i am still getting "No registered network". I have contacted the call centre daily multiple times a day and i get sent from pillay to post, i have escalated to Ajay Rambali i was contacted and then they just stop phoning. i have been to th vodacom Shop in Johannesburg, Standerton, Dundee and Durban and everyone just lies., i have been a customer of vodacom for 6 years and noone cares that i am not able to use my sim card. then you get the rude on consultants on the phone that can tell you why am i making my problems theirs. can someone tell me what the hell is going on with Vodacom and their service </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
