Complaint

<p>I logged a request on 12 September 2016 regarding the content services that I was being charged for. The call centre agent conceded that I did not have a subscription for those content services and yet they were charging me.</p> <p>I was given a reference number of S3-G6SVK-KB8X.</p> <p>i PHONE vODACOM A NUMBER OF TIMES TRYING TO FIND OUT ABOUT THIS QUERY BUT ALL WHAT THEY SAID WAS THAT IT WAS STILL PENDING.</p> <p>I WAS TOLD AT SOME STAGE THAT I WILL GET FEEDBACK ON 22 SEPTEMBER 2016. TO DATE THERE IS STILL NO FEEDBACK</p> <p>THE VODACOM SERVICE HAS DETERUORATED TO UNACCEPTABLE LEVELS.</p> <p> </p>