1 reviews | Active since Oct 2016

11 Oct 2016, 14:17

Complaint

<p>It took me 45mins being transfered from one department to another just to get a status on my online pre-registration order for the Apple iPhone 7, which no one could actually assist me.</p> <p>So you have a service available online but none of your sales agents could assistance me.</p> <p> </p> <p>This is terrible</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 15:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team