1 reviews | Active since Feb 2013
Complaint
<p>Good day</p> <p>I have currently 4 contracts with you. And in July or August a Lady from your offices phone me to downgrade two of the contracts due to the lines are more used for data then calls. During this call i was promised 75 minutes and 5 gig of data paying R700 and something for this contract. I was not informed that it is without the cost of the phone and nor was i given all the correct detail as i now have to buy data cash every month. All of this on both the numbers ********** & ********** was done under false pretenses. I want these two contracts restored to the normal contracts that it was before. Please provide me with feedback asap. </p> <p>Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
