aM
alex M

1 reviews | Active since May 2016

14 May 2016, 14:52

complaint

<p> </p> <p> </p> <p>Good day</p> <p> </p> <p> </p> <p>I'm am a very unhappy customer due to bad service I got from Vodacom.</p> <p> </p> <p>I requested refund about 3 weeks ago, I was told last week that I must send pop and the lady dropped the phone on my ears after saying that.To my suprise when I called yesterday I was told by lady called Mpho @15:55 she said there's note saying Vodacom called me and I dropped the.it's funny I'm the who call using other people's phones cos I'm with 8ta.I sent the pop cos I need the money.</p> <p> </p> <p>Now it looks like I must beg Vodacom to refund me because there's no feedback I'm just sitting in the dark.</p> <p> </p> <p>If anyone wants to call,my number is *** </p> <p> </p> <p> </p> <p>Regards Alex</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply15 May 2016, 03:53
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards Vodacom Consumer Website Team