Complaint

Vodacom sent me a prorata invoice after three months of cancelation. I had a contract subscription with them and decided to cancel due to financial reason. I took it upon myself to enquire about the cancelation procedure before going ahead with it . I was never informed about extra payments or charges . I received a prorata invoice after 3 months of cancelation stating that I need to pay a certain amount of which none of the agents or consultants who assisted me informed me about. I had to do a swim swap and I found out my number was recycled . How do they cancel my simcard and also expect me to pay. While at that no solution was granted While asking for assistance from the consultant The service they rendered has to be very terrible.