RK
Roy K
1 reviews | Active since Aug 2015
30 Apr 2019, 11:44
complaint
Vodacom have been out of service in the Robertson area since Saturday. It is now Tuesday. This is unacceptable service, now communication. the arrogance of our corporations defies belief. I am thinking of porting to MTN.
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Replies (2)
Vodacom's replyOfficial
30 Apr 2019, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2019, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Apr 2019, 19:37 Good day Roy
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that customers in the Robertson and Ashton areas may experience service disruptions due to a cable break. This problem has been escalated and is being attended to by our Networks Team. Kindly allow our team to restore the service in your area.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that customers in the Robertson and Ashton areas may experience service disruptions due to a cable break. This problem has been escalated and is being attended to by our Networks Team. Kindly allow our team to restore the service in your area.
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Apr 2019, 19:37
Official
Good day Roy
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that customers in the Robertson and Ashton areas may experience service disruptions due to a cable break. This problem has been escalated and is being attended to by our Networks Team. Kindly allow our team to restore the service in your area.
We apologize for the inconvenience.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Please note that customers in the Robertson and Ashton areas may experience service disruptions due to a cable break. This problem has been escalated and is being attended to by our Networks Team. Kindly allow our team to restore the service in your area.
We apologize for the inconvenience.
Vodacom Consumer Website Team
Best regards,