1 reviews | Active since Aug 2015
And so, on Mothers day, I phoned Vodacom only to be advised that the double data is not available for data lines. I only want data!! I am extremely unhappy with Vodacom. I have been trying to purchase data on my mini internet ****le for 2 days now and is not able to purchase any amount on the once off. The only amount that you can purchase is 55 mb and nothing else. The lady at Vodacom then said she would try and buy data for me. Even she could not do that.
Since January 2018 I have been purchasing my data on the Vodacom app as they advertise that you get double data if you purchase through app.
Please, please fix the app to enable us to purchase data!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Best regards,
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