SN
Sipokazi N
1 reviews | Active since Mar 2017
06 May 2018, 12:21
Complaint!
I am still unable to do a SIM swap even though I was contacted by someone from RMCS who said my number would be changed back to prepaid and I was told it takes 24hours and till now I am unable to do a SIM swap and mind you it was over a week ago....I am so angry at Vodacom for allowing such companies to have access to our numbers and this is a number I have used for so many years...should I look into resolving this matter legally as I want my number back. I am really frustrated now and I just my number back.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 May 2018, 09:24Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 May 2018, 09:24
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
SN
Sipokazi N's updateReviewer Update
07 May 2018, 09:44Vodacom kindly contact me on *** the number in question is ***. Thank you
SN
Sipokazi N's update07 May 2018, 09:44
Reviewer Update
Vodacom kindly contact me on *** the number in question is ***. Thank you
Vodacom's replyOfficial
07 May 2018, 15:30Good day Sipokazi Ndzane
Thank you for taking my call and allowing me to assist.
I sent you an e-mail as discussed.
Regards
Moddy
Best regards,
Vodacom's reply07 May 2018, 15:30
Official
Good day Sipokazi Ndzane
Thank you for taking my call and allowing me to assist.
I sent you an e-mail as discussed.
Regards
Moddy
Best regards,