Complaint

Item: Vodacom
Rating: 1
Author: Tebogo M

Closed my account with vodacom and keep getting statement that shows i do not owe them and yet again i keep getting calls from the staff to say there is an amount i owe but they cant send me that proof.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

18 Apr 2018, 10:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Apr 2018, 10:06

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

18 Apr 2018, 14:02

Hi Tebogo

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

Best regards,

Vodacom's reply18 Apr 2018, 14:02

Official

Hi Tebogo

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

Best regards,

Complaint

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