KM
Keamogetswe M
1 reviews | Active since Mar 2021
11 May 2021, 14:58
Complaint
The level of service from the consultants to the team managers/supervisors is disgusting . I called in to do a follow up on a refund that was supposed to be issued out last year and the supervisor dropped the line in my ear.when I call they all tell me the same information which scripted!!Bunch of ******* !!!
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Vodacom's replyOfficial
12 May 2021, 06:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2021, 06:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team