Complaint
I am living in Ireland since September 2019. Try to cancel my contract since June. Even phoned Vodacom last month. They can see there are numerous requests to cancel my contract. Promised to escalate my request. Received my new bill, and nothing has been done. The worst customer service ever!!!!!!
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Vodacom's replyOfficial
12 Oct 2020, 07:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2020, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team