COMPLAINT!!!

<div>COMPLAINT!!! Took out a new Vodacom contract at (Vodacom 4U Cradle stone) Assisted by ******- whom never advise about the first payment going off few days after the contract has been taken out. (not taking into account communication issues with the sales person) On the 11-11-2020 I called Vodacom to query about the amount, I was told it’s a standard deduction and what ever extra will be reimbursed. On the 04-12-2020 – spoke to Vuyo from accounts department… I called in to query the amount that was deducted, and was told there was a glitch in the system and the system added a insurance policy to my account- SO CONVIENT, I was told that the system has been updated and I will be reimbursed, and the insurance will be taking off my monthly amount and I will only pay R299, WHICH ISNT THE CASE… I done a follow up call on the 30-12-2020 ***/12/2020, and was told the same bull… I just want my monies reimbursed and to pay for what I signed for – A R299 data contract with no insurance…&nbsp;</div>