LS
Lindi S
1 reviews | Active since Jun 2020
20 Dec 2023, 15:01
Complaint
This TOBi thing is not helping! My account was not debited and now my line is suspended! I need my line reconnected and I want to know why my account was not debited on the 13th December as per our agreement! Someone needs to call me ASAP
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Vodacom's replyOfficial
21 Dec 2023, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2023, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team