MD
Megan D
1 reviews | Active since Sept 2020
02 Sept 2020, 12:40
Complaint
Absolutely disgusting customer service from Vodacom! I logged a query with them on the 3rd of August about why my debit order amount was increased after I was told by a consultant it would not affect my monthly installment and I am still waiting for feedback for them!
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Vodacom's replyOfficial
02 Sept 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team