1 reviews | Active since Jul 2023
Complaint
I had a contract for my daughter who was at University, it ended last year. When it ended, I just stopped paying, Vodacom called saying that I should have called them to cancel even though the 2 months contract duration had expired. They told me that I should pay them up untill February this year and the I must call in February to cancel the contract. When I called in February, I was told to pay R22 to settle the account and I did that. It was confirmed that the contract has been terminated. Last week my daughter is calling me, saying that her phone number has been susoended, because I am owing over R600. How? When the contract was cancelled in February. Vodacom's service is really pathetic. I sent Vodacom an email about this yesterday, up to now, they have not responded. I am really upset about this. From Mpilontle Mabengwana My Cell number is *** My daughter's number is ***
Mpilontle Mabengwana
Mpilontle Mabengwana
