PK
Portia K

1 reviews | Active since Dec 2021

13 Dec 2021, 11:22

Complain with Vodacom

Complain with Vodacom I am extremely irate with Vodacom and the services I have received the past month, I made a cancellation of a contract on the 08 September 2021 and haven't received a cancellation email and an SMS, but Vodacom keeps invoicing me, this morning again I received SMS I owe R379, tried calling but they can't be reached.

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2021, 12:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team