AM
Amogelang M
1 reviews | Active since Mar 2021
31 Mar 2021, 17:00
Complain with Vodacom
I had a bad service with vodacom kindly help me I bought an iPhone 6 Plus space grey in October 2020 cash it’s a CPO Recently in January I had a problem with it saying no service and still in warranty I took it back in good condition now they telling me they can’t fix it it has a crack and lcd problem of which I did not damage I gave them my phone in good condition And to replace it they charging me double of the price I bought the phone with I have documents to proof that it was in good condition. Kindly help me My name is amogelang Mokawane I’m based in mafikeng
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Replies (2)
Vodacom's replyOfficial
01 Apr 2021, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2021, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Apr 2021, 10:19Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Apr 2021, 10:19
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,