1 reviews | Active since Jul 2016

28 Jun 2018, 04:27

Complain regarding high increase

I have four contract account with Vodacom. I'm not happy about the high increase in my accounts. I've been paying R299 a month in one account and all of a sudden I'm paying R349. This is a **************** by Vodacom. My number is ********** 178. I feel like I've been reaped off and come March 2019, I'm not gonna renew my contract but I'll try another service provider

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2018, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team