FD
Faith D
1 reviews | Active since Nov 2022
29 Oct 2023, 07:30
Complain
I am not happy with the service I am getting from Vodacom I ordered a router on the 10th of October 2023 it was delivered on 18th of October2023 it is not working I don't know maybe I should take it back to the store I am really not happy
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Oct 2023, 09:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Oct 2023, 09:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
FD
Faith D's updateReviewer Update
29 Oct 2023, 14:02Can you please be specific when am I going to be connected cause I have waited for two weeks with the Router that is not yet working
FD
Faith D's update29 Oct 2023, 14:02
Reviewer Update
Can you please be specific when am I going to be connected cause I have waited for two weeks with the Router that is not yet working