SN
Sipho N
1 reviews | Active since Nov 2018
28 Nov 2018, 14:43
Complain - DATA
Today I bought 1 Gig just after 14:15 for one day and within few minutes I am left with 143.76 MB and when I complain at Vodacom they think I am crazy and they do not want to admit that their system is dead.
How is this possible using the same devises and sometimes my data is fine and sometimes its depleted just like that. Then they send you a rude person to call you and she shouts at you and you call that good service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Nov 2018, 16:36 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2018, 16:36
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Nov 2018, 19:26Dear Customer,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has been attended to and resolved. To track/save data on your Smartphone, please visit the link inserted below.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards
Consumer Website Team
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has been attended to and resolved. To track/save data on your Smartphone, please visit the link inserted below.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards
Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2018, 19:26
Official
Dear Customer,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has been attended to and resolved. To track/save data on your Smartphone, please visit the link inserted below.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards
Consumer Website Team
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has been attended to and resolved. To track/save data on your Smartphone, please visit the link inserted below.
https://www.vodacom.co.za/vodacom/services/data/manage-your-data
Regards
Consumer Website Team
Best regards,