KS
Karelien S
1 reviews | Active since Sept 2023
09 Oct 2023, 08:23
Complain
Good day This is my second time I'm writing here. Because it's seems Vodacom not taking me seriously. I'm still waiting for feedback from last week. Really it becomes joke now. I just phone the call centre now and still no one can assist me. Still need feedback from the laptop I did send back on the 14 September 2023. Please can someone please contact me urgently about this.
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Replies (1)
Vodacom's replyOfficial
09 Oct 2023, 08:40 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Oct 2023, 08:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team