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Nosipho M
1 reviews | Active since Jul 2021
30 Jul 2021, 18:17
Complain about vodacom
I would like to lodge a complain against vodacom... it happens that I lost my money in my bank account and when I talk to them they said my number is now belong to someone else and that person froze my number and I lost everything at the bank they need proof that my number was sim swapped . Now at the vodacom they don't want to help me
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Replies (2)
Vodacom's replyOfficial
31 Jul 2021, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nosipho M's updateReviewer Update
03 Aug 2021, 15:50Thank you I would like to know when will I expect vodacom to contact me
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Nosipho M's update03 Aug 2021, 15:50
Reviewer Update
Thank you I would like to know when will I expect vodacom to contact me