Complain about debit order

<p>I am a client at vodacom for 2 or more year now. I have a contract of a amount of R230 per month. On the 7th of October 2016 I made a call to head office so they can stop my debit order because i wil be paying the contract cash every mont. The as for my ID Number and i answerd all the geustion they ask. After i answers all the geustions the said to me the debit order wil be stoped as soon as possible. Since the 27th of October the debit order is stil going off after i ask for it to be stopped. I called on the 11th of January 2017 to ask again for the debit order to be stoped and the lady i spoke to said my debit order has been stop but she can't tell me when it was stoped. I am very unhappy about this because now my balance is over R600. Witch i am not going to pay for because i called 2 times to stop the debit order. I ask you please to help me. And my phone has been suspended. I wil be waiting for your reply.</p>