WM
Wendy M
1 reviews | Active since Mar 2023
08 Oct 2024, 10:17
Complain
I am not happy with vodacom . Few months ago an indian lady from vodacom called me that they can reduce my instalment for my current contract for me to pay a bit lesser and i agreed , Boom at the end of the month my premium has increased with almost R 900.00.I have been in contact with vodacom to cancel the migration and my installmnet to go[ back to its amou but no they continue with the crazy premium not helping me .What type of service is that and i also pay my monthly premium per but but being treated like **** ,I AM NOT HAPPOY AT ALL WITH VODACOM
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Replies (1)Vodacom's replyOfficial
08 Oct 2024, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2024, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
