WM
Wendy M

1 reviews | Active since Mar 2023

08 Oct 2024, 10:17

Complain

I am not happy with vodacom . Few months ago an indian lady from vodacom called me that they can reduce my instalment for my current contract for me to pay a bit lesser and i agreed , Boom at the end of the month my premium has increased with almost R 900.00.I have been in contact with vodacom to cancel the migration and my installmnet to go[ back to its amou but no they continue with the crazy premium not helping me .What type of service is that and i also pay my monthly premium per but but being treated like **** ,I AM NOT HAPPOY AT ALL WITH VODACOM

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Replies (1)
Vodacom
Vodacom's reply08 Oct 2024, 11:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team