mD
mapule D

1 reviews | Active since Nov 2016

29 Nov 2016, 07:03

complain

<p>I recharged my phone sunday and I kow I have enough data then when I tried to make an emergency call my airtime was gone, I called customer service today, they told me it's because of data. That's not true vodacom you need to have your facts correct, check how much I spend for data and airtime per month, I will change my service provider. </p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,