Complain

I am appalled and frustrated in a manner in which customers are being treated. I logged a ***** enquiry in May 2024,Ref EC-1TOK-1IT2G8 It took 2months for Vodacom to confirm that the lines were *****ulent. This day my account is still debited, they promised to finalize the account in 14days nothing has been done. The consultants make you hold for an hour before they can advice and they are clueless themselves. This is my last contract I will ever have with Vodacom. You are a 😞