TT
Thabo T
1 reviews | Active since Jun 2020
29 Jun 2024, 08:31
Complain
I am Thabo Tapi I'd *** I have a contract with vodacom I took it on April. I signed for R244, first month I took it second month I was told I need to pay R362. 09 for what I was told before of 25th is on weekend. Wow this month I got invoc R1257. 75 I need to pay it. I called them I was told thy put me on open line. I ask who told to put me on open line. Why now u put me on open line. Bec tht was not on my contract. I only pay for a phone nothing more. Who Wil pay this money bec I didn't agree with you vodacom. I wanna cancel my account. Now
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Replies (1)Vodacom's replyOfficial
29 Jun 2024, 09:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jun 2024, 09:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
