KS
Karelien S

1 reviews | Active since Sept 2023

17 Oct 2023, 08:26

Complain

Good day I'm back again for the 3rd time. I really do get frustrated with Vodacom now. 1st to get my laptop fetch from me and then they cancelled the contract. When the did cancel the contract eventually aft a month. Then I last week Tuesday upgrade to the same laptop again. Now today when I phoned the did cancel the new upgrade also and no one can tell me nothing. For a client who is more than 29 year's a client I do get tired the way u do get treated its very bad service. It's like they don't care. Just keep telling me to phone back. If I have time to phone back every day. Really is this the way you get treated.

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2023, 09:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team