KS
Karelien S
1 reviews | Active since Sept 2023
17 Oct 2023, 08:26
Complain
Good day I'm back again for the 3rd time. I really do get frustrated with Vodacom now. 1st to get my laptop fetch from me and then they cancelled the contract. When the did cancel the contract eventually aft a month. Then I last week Tuesday upgrade to the same laptop again. Now today when I phoned the did cancel the new upgrade also and no one can tell me nothing. For a client who is more than 29 year's a client I do get tired the way u do get treated its very bad service. It's like they don't care. Just keep telling me to phone back. If I have time to phone back every day. Really is this the way you get treated.
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Replies (1)Vodacom's replyOfficial
17 Oct 2023, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2023, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
