1 reviews | Active since Jun 2016

09 Jun 2016, 06:45

complain

<p>Vodacom is steeling my data I bought 100 mags of data and it gets finished within 5 minutes with only whatsup using the data and all other application closed, I logged a query on Monday and I was advised that the technicians are working on it up until yesterday when I did a follow up on my request and was told not to rush them as their still busy with their investigations, I am so disappointed with this service provider and thinking of even porting to other competitors. </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2016, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,