Complain

I hereby wish to forward my complain with regards to my Vodacom contract monthly premiuns deviation where I was supposed to be R270 instead of R355 which was more than the original contractual obligation. These debit took place in February 2021 and to more salt into the I received a statement confirming the amount to be debited from my bank in March 2021 going forward.. I queried the descrepency on 13 March 2021 instead I was sent from pillar to post. I made a follow up call on 15 March 2021 where I promised that the matter would be escalated and feedback would be soon and to date nothing has emerged, I m pleading for assistance in this matter. Thank you from Nonhlanhla Sithole