complain

Item: Vodacom
Rating: 5
Author: Zane T

I bought 1 gig on the 20 September 2018 at at 14:52 to my surprise a message was sent that I have run out of data at 15:12 . I called vodacom they promised to assist. I am on top up I buy my data and airtime when its finished.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

21 Sept 2018, 12:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Sept 2018, 12:39

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

complain

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