Complain

Hello. My name is Denys Booysen and I am so gat vol I can kick a snake in the ass. I upgraded my fone last year to the Samsung S8 with the Samsung frontier smart watch. When I did the upgrade I was told I can get both of these device on my contract witch is the Red Plus. Did the deal waited 3 days for awnser because no one phones you back just to hear the man how helped me **** a mistack. Now I can't get the smart watch its only for new deals. Then I went ape **** and said to him then cancel the contract because this is bull. I am paying n bud load for my phone every month for the past 12 years and now I can't get what I whant. Then he said but the deal is already load and the phone is on its why. How the he'll can that be done if the deal was with die smart watch? I **** n scene just to hold for the manager. He told me no sure you can get de watch is just we can't load the device because there is no stock and we can't load something we don't have?...... so why do you advertise them if you don't have stock. He said as soos as we receive Vodacom will send it to me. Witch never happend.......why because it's not on paper. Now I want to now why do I pay my ass off for thing I don't get. Now after 13 calls to Vodacom I just want my smart watch. They told me it's a add on to my contract witch is fine. I said so proceed ..... But sorry sure you have to take a new contract to do a add on to your contract..... How the he'll does that work. I have the flippen phone just load the add on and we can move forward. But no sir you must take a new phone. So tell me Vodacom what does the word Add On mean to you? I am waiting for your call and I want you to help with my issue. This is bull. Really it's insane how you can say Vodacom is the best network in SA but you have the most complaints I've ever see ........why..... due to poor service. Make people Belive all the nice thing but come with stories. And yes I am so ****ed of I will say on Facebook how bad this is. I whant a awnser why you can't help me.