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Andricia A
1 reviews | Active since Jan 2021
04 May 2023, 15:20
Complain
I’m very angry at this point, every-time when I recharge vodacom takes few cents from my account and this has been happening for a while now. If I recharge with R12.00 my balance will be R11.85c. Vodacom please fix your mess. You are frustrating me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 May 2023, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2023, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andricia A's updateReviewer Update
06 May 2023, 07:59I’m helped thank you vodacom ,one of your guys who called me was very professional and has excellent customer service skills. He resolved my matter with 15mins. I will sure write an official compliment.
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Andricia A's update06 May 2023, 07:59
Reviewer Update
I’m helped thank you vodacom ,one of your guys who called me was very professional and has excellent customer service skills. He resolved my matter with 15mins. I will sure write an official compliment.