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Gugulethu M
1 reviews | Active since Jul 2022
11 Jul 2022, 11:37
Competency
Poor customer service . Booked my phone in for a quotation, beginning of April. Declined the offer only to receive my phone damaged. I returned it and since waited for a way forward. I have to call and check on the progress, it's tiring I want my phone back, in the condition I brought it in.
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Vodacom's replyOfficial
11 Jul 2022, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Gugulethu M's updateReviewer Update
14 Jul 2022, 17:36Feedback that I brought my phone in like I got it back? Ridiculous because I have conversations to prove that the screen was working and the only issue was the sim card issue!!!
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Gugulethu M's update14 Jul 2022, 17:36
Reviewer Update
Feedback that I brought my phone in like I got it back? Ridiculous because I have conversations to prove that the screen was working and the only issue was the sim card issue!!!