1 reviews | Active since May 2016

06 May 2016, 10:19

Competency and explanantions

I took a Wifi router from Macro Crown mines and with it came a vodacom sim card. In store it was explained to me that the line was open. I received a first invoice of R3904.88 of which after inquiring Vodacom reduced the amount. Then we spoke and Vodacom said they had put a R50 cap on the line and to my surprise I have received a new invoice that indicates a need to pay double the monthly installments which clearly indicates that the cap was not put on the line. Now am having an outstanding bill which I feel is really not fare on my part. Please assist.

0
Replies (2)
Vodacom
Vodacom's reply06 May 2016, 11:07
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,

Vodacom
Vodacom's reply06 May 2016, 11:07
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Best regards,