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Damain M
1 reviews | Active since Aug 2012
14 Jan 2026, 15:02
Company lies with their fibre package im billed R901 for January
I upgraded for January R699 Im still waiting for my January updated statement fibre package, you billed me R901 so unfair you guys, dont take ownership its still not corrected
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Replies (1)Vodacom's replyOfficial
15 Jan 2026, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2026, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
