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Noksman N
1 reviews | Active since Apr 2018
09 Jan 2023, 18:32
Company Incompent
Vodacom have the most pathetic turn around time. How on earth would I buy a phone online and it gets delivered in Capetown. Apparently I have an account that I've never signed up for, no one has answers to how I managed to open one without a contract , nobody knows who signed for the alleged "parcel" delivered in Capetown. The only time they will respond to me is through helloPeter because that's when I can tarnish their name like they want to tarnish my name on ITC
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Vodacom's replyOfficial
10 Jan 2023, 08:28 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2023, 08:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team