1 reviews | Active since Aug 2023
Compain
I bought an iPhone watch at Vodacom online, the contract start dat was the 12/01/2023, on the 04/08/2023 the watch became dead. 1. I went to Witbank Vodacom shop on the 05/08/2023 they returned me to get the proof of purchase 2. Again I went to Vodacom on the 09/08/2023 with the proof of purchase, they told me that they cannot book my watch because they don’t fix IPhone, they advised me to go to IPhone shop, I went to the iPhone shop same day, they said I must pay R250 for them to book for watch assessment, I refused to pay R250 because the watch it’s still on warranty, at iPhone they Vodacom should assist me because they are the ones who are getting money. I’m now frustrated as a customer, I’m stuck with the faulty watch
