Communications Network NOT Communicating: Worst Service Provider Ever

Unfortunately the one star is also too much, but it seems you have to select at least 1. Vodacom... Never in my life I thought that I would say this, but WORST service provider ever!!! How is it possible that a business waits 4 weeks for a number to be ported and activated to a new contract account? The irony is that a Communications company does not know that they actually need to communicate. I have never ever in my life experience such horrific service. I am tired, disappointed and frustrated. Still waiting to be communicated to... Still waiting for contract phone to be sorted. It has truly been a twilight zone experience thus far. Porting from CellC to Vodacom was worst decision. Should have stayed with them. I, myself have been a loyal Vodacom client since 1998, hence the huge disappointed. I have phoned and sent emails countless times and have wasted precious HOURS in the past 4 weeks. Why??? When will someone competent provide and action a solution??? My colleague, a sales representative, is without a phone after we have been assured that everything will be working within 24 hours on the 4th of March 2021 when we received the new phone. We also received another new contract phone on the same day and all went well. How is this possible???!!!