communication woes continue

As a follow up to my previous compaint:<br> <br> Paid outstanding Vodacom account in full (excluding legal fees) on 25.9.2015<br> <br> Burnard Reeff s, Meera informed just wait to hear response from Vodacom. It will take between 1 - 3 months.<br> <br> 8th October I received an SMS advising that a salary deduction would be instituted.<br> <br> I immediately pay the legal fees to avoid being black listed and contact Burnard Raaff<br> Sorry she says was an error shouldnt have been sent. Burnard Raaff will not acknowledge this in writing!<br> <br> 19 October confirmation from Burnard Raaff - ITC has been done.<br> <br> Vodacom and Burnard Raaff correspond with copies to me. Burnard Raaff \?f the debtor did have a query on her account why didnt she inform us"I made many emails and calls to them.<br> <br> 20th October Vodacom informs me that Burnard Raaff have not confirmed my payments yet.<br> Bernard Raaff responds \""we are trying to find out why Vodacom sent this response to you\""<br> <br> I still have not been able to discuss with anybody at Vodacom (who is in authority) what caused this sad state of affairs from the onset. Negligence by a staff member at the Krugersdorp Key West Bran """