Communication with Vodacom difficult without a number to accounts department

Item: Vodacom
Rating: 1
Author: Carla H

Vodacom is the most unfriendly service provider. Their phone service is not consumer friendly Try to reach their accounts department but without a number you get nowhere. Their overall service is just bad. They want to hold you to a contract. It is difficult to contact them, I just want to know what I owe them.

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Replies (1)

Vodacom's replyOfficial

08 Oct 2025, 12:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Oct 2025, 12:37

Official